Refund policy

Return Policy

We want you to be completely satisfied with your purchase. If you’re not happy for any reason, we’re here to help.

Returns

We accept returns within 30 days of delivery. To be eligible for a return, items must be:
* Unused and in the same condition as received
* In original packaging
* Accompanied by proof of purchase

Items that show signs of use, damage, or missing packaging may not be eligible for a refund.

Non-Returnable Items

Certain items are not eligible for return, including:
* Final sale or clearance items
* Gift cards
* Opened trading cards, booster packs, or collectible items where packaging integrity affects value

If you’re unsure whether your item qualifies, please contact us before initiating a return.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, refunds will be processed to your original payment method within 5–10 business days.

Original shipping costs are non-refundable unless the return is due to our error (wrong or defective item).

Exchanges

We only replace items if they are defective or damaged upon arrival. If you need an exchange, contact us with photos of the issue and your order number.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.

Damaged or Incorrect Items

Please inspect your order upon arrival. If your item is damaged, defective, or incorrect, contact us within 48 hours of delivery so we can resolve the issue promptly.

Contact Us

If you have any questions about returns or refunds, please contact us through our store’s contact page with your order number and details.